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Delivery Information

Delivery Information

We understand that receiving your new bed is an important moment, and we aim to make the process smooth, clear, and stress-free from start to finish.

Delivery Timeframe

As all of our beds and mattresses are made to order, we aim to deliver within approximately 14 days, and often sooner where possible.

We will always keep you updated throughout the process so you know exactly what to expect.

Delivery is free of charge.

Bed assembly is available as an optional service at checkout.

Our Delivery Service

All orders are delivered by our professional delivery team, ensuring your furniture is handled with care and attention.

Once your order is ready:

  • We will contact you to arrange a convenient delivery date
  • A delivery time window will be provided in advance
  • You will receive a courtesy call prior to arrival

Our goal is to provide a reliable, respectful, and stress-free delivery experience every time.

Delivery Areas

We proudly deliver across mainland Scotland and major UK cities, including:

  • Glasgow
  • Edinburgh
  • Aberdeen
  • Dundee
  • Inverness
  • London
  • Newcastle
  • Manchester

If you are unsure whether we cover your location, our team will be happy to assist.

Access & Preparation

Standard delivery includes placement to the ground floor of your property.

To help ensure everything runs smoothly, we kindly ask customers to:

  • Measure doorways, staircases, and access routes in advance
  • Ensure there is sufficient space in the intended room
  • Clear access areas prior to delivery

If you have any questions about access, please contact us before your delivery date and we’ll gladly advise.

Missed Deliveries

We understand that circumstances can change.

If delivery cannot be completed due to customer absence or access issues, a redelivery charge may apply to cover additional transport costs. We will always work with you to arrange a new suitable date.

Missed Deliveries

While we carefully plan every delivery, occasional delays may occur due to traffic conditions, weather disruption, or other unforeseen circumstances.

Should this happen, we will keep you informed and do our best to minimise any inconvenience.